Terms of Use

By using any of our services, you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use our services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Tikovina Enterprises, its affiliates, and partners.

This document is published by virtue of a legal requirement under the provisions of the Information Technology Act, 2000, that requires ‘intermediaries’ to publish the rules and regulations, privacy policy and terms for access or usage of our Website and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
We reserve the right to revise or modify these terms at any time. Please re-visit the page “Terms of Use” on our Website to stay abreast of any changes that we may introduce. Your continued use of our services shall constitute your consent to such changes.

In the event of a conflict between these terms of service and any other terms governing the relation between the parties, these terms of service shall prevail.


1.https://www.Tikovina.in is a solid wood manufacturer and wooden flooring provider company incorporated under the laws of India.
2.Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Tikovina, at its sole discretion, reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password and Security

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to
a. Immediately notify Tikovina of any unauthorized use of your password or account or any other breach of security, and
b. Ensure that you exit from your account at the end of each session. Tikovina cannot and will not be liable for any loss or damage arising from your failure to comply with this Section. For viewing the public content on the website you might not require login details, id or password, in those cases you would still be bound by these terms and conditions.

Eligibility to use the service

1. This website does not cater to the individuals less than 13 years of age, by using this website you represent that you are 13 years or older.
2. Any person who shall be considered as incompetent to contract as per the provisions of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are not eligible to use Tikovina.
3. Any person using the Services and/or the Indirect Services on behalf of a proprietor/ partnership/ firm/ company, represents and warrants that it is duly authorized to accept the Terms and Conditions and the Policies by the User and that such person has the authority to bind the User to these Terms and Conditions and the Policies.

Returns Or Refunds


Payments Terms

  1. Payment should be made 50 per cent in advance. Goods once sold will not be refunded or exchanged or taken back.
  2. You, as a Buyer, understand that upon initiating a Transaction you are entering into a legally binding and enforceable contract with Tikovina Enterprises to purchase the products/services using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank using Payment Facility.
  3. You represent and warrant that if you are purchasing something from Tikovina.in, that you will have the following options of payment:-
    i)  NetBanking
    ii) Debit Card
    ii) Credit Card
    iv) Wallets/UPI
  4. You warrant that in case you are making the payment by Credit Card any credit information you supply is true and complete; (ii) charges incurred by you will be honored by your credit card company; and
  5. Tikovina reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges.
  6. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company.
  7. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which supports Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.


By creating an Account with Tikovina.in, the user agrees that Tikovina may send you informational/Promotional text (SMS) messages and e-mail notifications as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages or e-mail notification from Tikovina at any time by sending an email to info@Tikovina.in indicating that you no longer wish to receive such messages, along with the phone number of the mobile device receiving the messages. You acknowledge that opting out of receiving text (SMS) messages or e-mail notification may impact your use of the Services.

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Transporatation & Unloading Charges

Customers are entitled to pay the transportation charges and unloading charges irrespective of who makes the arrangement. You may choose to arrange transportation or we would arrange it through our partners or third party services.

Transporation & Delivery

Notwithstanding anything contained in the Shipping Disclaimer or in the Terms and Conditions, in the event the order is made to deliver through any third party, Tikovina does not make any representation or warranty in relation to the delivery of such order. The products will be delivered through partner delivery Company or any other courier company and the delivery made by them are subject to the Terms and Conditions of such companies. For products that are shipped using the services of our partners, the date or time of delivery is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery.

You acknowledge that the requested delivery date is non-binding. Estimated delivery date depends on the destination to which you want the product to be shipped and other external factors, and shipping provider’s delivery terms, and delay attributable to shipping partners. No deliveries are made by third party agencies on a Sunday and Public Holidays. All materials orders are carefully packed and shipped from our warehouse.

In case  delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made and the materials will be returned back to the point of origin.

In the event the delivery is not executed during the attempts, you shall still be charged for the order. We will consider the order executed in the below cases:

The estimated Delivery times may vary depending on external factors and other circumstances, including operating conditions, and the working of Third Party Service Providers. Please note that the Delivery estimates provided at the time of placing of the order, are only on estimation, and do not reflect the actual time taken for delivery.

Tikovina may withdraw the services on the days when the said delivery cannot be executed due to unforeseen circumstances, including but not limited to:-

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that www.Tikovina.in name is stated as the source and prior written permission of Tikovina is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conducted & Rules

You agree and undertake to use the Website (Tikovina.in) and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
  5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
  6. Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  9. Violate any applicable laws or regulations for the time being in force in or outside India;
  10. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  11. Might cause public outrage or inspire violence due to a recent event.
  12. Have an overtly sexual connotation or tone, including strong sexual innuendo.

Warranty & Representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Tikovina. User data and information provided may be shared by us with our partners.

Copyrighted Material For Limited Use

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Tikovina. User data and information provided may be shared by us with our partners.

Links to Third Party Sites

The Website may contain links to other websites (“Linked Sites”).The Linked Sites are not under the control of Tikovina and Tikovina is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Tikovina is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Tikovina is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Tikovina or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Limit of Our Responsibilty

Tikovina will be responsible for acting only on those instructions sent to Tikovina that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you place. Tikovina is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. Tikovina is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.

The information and materials contained in this Website, including text, graphics, links or other items, are provided “as is”, “as available”. Tikovina does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.

You understand and agree that any use of Tikovina does not in any way create or establish a personal relationship between you and Tikovina, its employees, or other agents.

You should recognize that content on Tikovina (including FAQ section) and sent by way of e-mail or newsletter are provided for your information or to promote our services.

In no event will Tikovina be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Tikovina, or representatives thereof, are advised of the possibility of such damages, losses or expenses.


You agree to indemnify, defend and hold harmless Tikovina, from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Tikovina that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


You agree that Tikovina may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting us. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

Breach of Terms

That Tikovina reserves its right to seek all remedies available at law and in equity for violations of these Terms of Use, including but not limited to the right to block access from a particular Internet address to this Website and their features.

Jurisidictional Issues / Sale in India Only

Unless otherwise specified, the material on the Tikovina Enterprises, is presented solely for the purpose of use/sale in India. We make no representation that materials in the Tikovina, are appropriate or available for use in other locations/Countries other than India.


Tikovina may terminate these Terms and Conditions and the Policies and/or the Services hereunder for any reason including for reasons of breach of these Terms and Conditions, or any of the Policies on Tikovina, or any other agreement between Tikovina, and the User in relation to Tikovina. The User’s sole right to terminate these Terms and Conditions and the Policies is by not using the Tikovina Platfo.rm and deleting its account with Tikovina.

Consequences of Termination

Termination shall not affect any liabilities incurred by a User prior to the termination or for acts performed during the pendency of these Terms and Conditions and the Policies which may result in a dispute post-termination of these Terms and Conditions, nor any provision expressed to survive or to be effective on termination and the obligations set out in this Section shall remain in full force and effect notwithstanding termination. Tikovina and the User (where applicable) availing the Services provided by Tikovina shall undertake to settle all outstanding dues to arising out of these Terms and Conditions and the Policies within 30 days of the termination taking effect.

Governing Law

Court – Notwithstanding anything to the contrary, this agreement shall be governed by and construed exclusively in accordance with the Laws of India. All claims and proceedings arising under this engagement shall be brought exclusively in the courts in India and Parties hereby consent to the personal Jurisdiction therein.